More Than Just Words: Meet Our Amharic & Tigrinya Interpreter

Language is more than words; it carries meaning, emotion and intent. For people accessing essential services, being able to communicate clearly can make all the difference. That’s where our interpreters step in. Working across health, social care and local government settings, they ensure conversations are not only translated accurately but delivered with cultural understanding and professionalism.

At Connect2Kent, our interpreters act as a bridge between individuals and the services they rely on. Whether that’s supporting sensitive discussions or everyday appointments, their role is to listen carefully and understand the message and the intention behind it and convey that into the target language.

In this interview, we speak to one of our interpreters, who speaks Amharic and Tigrinya, and learn what led them into the profession, the skills that matter most and why making a difference in someone’s experience is the most rewarding part of the job. Their story highlights the care and commitment it takes to help communication flow.

Tell us a little about your role as an interpreter:

"As an interpreter, my role is to facilitate accurate and culturally appropriate communication between people who do not share the same language. I listen carefully to the speaker, understand both the meaning and the intent, and then convey the message faithfully into the target."

What is your favourite part of being an interpreter?

"My favourite part is knowing that my work makes a real difference. By helping people understand one another, I can reduce stress, prevent misunderstandings, and support better outcomes. I enjoy meeting people from different backgrounds and being the bridge that allows communication to happen smoothly."

The most rewarding part of interpreting is seeing the real difference your work makes to people’s lives. By bringing clarity to important conversations and connecting individuals from different backgrounds, you help ensure communication is smooth, supportive and understood by all.

Could you share a bit about your background and what led you to become an interpreter?

"I have always been passionate about languages and communication. Through my experiences helping friends, family, and members of my community, I saw how important it is for people to express themselves clearly, especially when dealing with essential services. This inspired me to become a professional interpreter so I could support individuals in a more structured way."

A love of languages and communication can turn into a truly meaningful career. If you've ever helped your community, friends, or family navigate important conversations, interpreting lets you take that passion further and support people professionally, making a real diffrene everyday.

What is one piece of advice you would give to someone considering this career?

"I would say to develop strong listening skills and always continue learning. Interpreting requires concentration, cultural awareness, and professionalism. Being patient, open-minded, and committed to accuracy will help you succeed."

What do you enjoy most about working with Connect2Kent as an interpreter?

"What I enjoy most about working at Connect2Kent is the chance to make a real difference in people’s lives. I appreciate the supportive coordination, the variety of assignments, and the respect shown to interpreters. It motivates me."

Clear communication can change outcomes, ease uncertainty and help people feel heard when it matters most. Our Amharic and Tigrinya interpreter’s story highlights the professionalism, cultural awareness and dedication required to support individuals accessing essential services and the quiet but powerful impact interpreters have every day.

At Connect2Kent, we’re proud to work with skilled linguists who bring empathy, accuracy and integrity to every assignment. Their work doesn’t just bridge language gaps; it builds trust, confidence and stronger connections across the communities we serve.